Who knew the words HP Netbook were actually Greek for expensive paperweight???

In the infamous words of Clark W. Griswold, "If I woke up tomorrow with my head sewn to the carpet, I couldn't be more surprised..."

The netbook has found its way home.  33 days after leaving my hands, for a 5 to 7 day repair, it has been sent back to me, unfixed.  The FedEx guy showed up on my doorstep at about 9:45am, on February 22, with my beat up shipping box, the serial number and model number of the netbook written in ball point pen on the outside.  Enclosed in the box was a letter from HP telling me that after inspection of my machine, it was out of warranty due to ENVIRONMENTAL ISSUES that are not covered.  Not even the same reason that they gave me over the phone, about the service tag being missing from the bottom of the machine.  Wow, way to keep your stories straight.  I am gonna guess that is a standard "cover the bases" kind of response, because really, how do I fight them on that one?  Kinda makes you appreciate of your in-house IT people, I'll just bet.  Suddenly, Geek Squad is looking pretty good from here.

I have been asked, repeatedly, what I am going to do now.  It was under warranty when I sent it in.  I was promised something in writing.  I was lied to, money, time and effort were taken from me and all I got in return was my broken computer returned to me long after my return date to MicroCenter had passed.  I have pondered, thought, meditated, prayed and asked for opinions on how I should follow up on this.  Once I did all that, I completely disregarded it and decided to LetItGo.  One word... LetItGo.  I can file in small claims, continue my crusade, send a corporate wide email and post ugly Twitter messages for the next year... but I won't.  That's just not me.  I don't have the time, energy or desire to pursue this any farther, I am sorry to say.  Part of me wants someones head on a platter... hello again, Paul... a written apology and a shiny new SSD drive shipped to my door.  But, I would also like a million dollars to fall from the sky, a free trip to Disney World for my family of 3 and a live in nanny/maid.  Ain't none of it ever gonna happen... so I'm gonna just LetItGo.

For now, I will just have to be satisfied knowing that this blog and all the emails from HP are posted here for the world to see.  I will just have to be satisfied with knowing that I did everything I possibly could to make this situation turn out as it should.  I will just have to be satisfied knowing that I was right and they were wrong.  I will just have to be satisfied with the fact that they only screwed me out of $100 dollars and many hours of headache.  And, I will just have to be satisfied with my new mission in life, to convert all my friends and fellow business owners to Dell users.  Goodbye HP, it's been real.